| Basic Information on Data Protection | ||
| Responsible | TOURKNIFE S.L. CIF: B67617159 admin@tourknife.com Av. Josep Tarradellas, Num. 80, Entlo. 1º, 08029, Barcelona | |
| Purpose | 1) Email Inquiries: manage inquiries received by email, to be able to contact the user. 2) Contact Form: manage inquiries received through the contact form, to be able to contact the user. 3) Demo Request Form: manage the inquiries received through the demo request form, to be able to contact the user. | |
| Legitimacy | 1) Email Inquiries: an email sent by a user implies having read and understood this privacy policy and the legal notice. 2) Contact Form: explicit consent from the interested party. 3) Demo Request Form: explicit consent from the interested party. | |
| Retention | 1) Email Inquiries: they will be kept for one year from the last consultation. 2) Contact Form: it will be kept for one year from the last consultation. 3) Demo Request Form: it will be kept for one year from the last consultation. | |
| Origin | 1) Email Inquiries: the interested party him/her/themself or his/her/their legal representative. 2) Contact Form: the interested party him/her/theirself or his/her/their legal representative. 3) Demo Request Form: the interested party him/her/theirself or his/her/their legal representative. | |
| Recipients | We do not transfer personal data to third parties. | |
| International transfer | We do not make international transfers of personal data. | |
| Rights | Access, rectification, opposition, deletion, limitation of processing and portability of personal data, as explained in the corresponding section. | |
| Additional information | You may consult additional and detailed information on Data Protection in the breakdown of sections that we present below (second information layer). | |
General information
The purpose of this Privacy Policy is to make known the conditions that govern the collection and processing of your personal data by our entity to ensure fundamental rights, your honour and freedoms, all in compliance with current regulations that regulate protection of personal data.
In accordance with these regulations, we need to have your authorization and consent for the collection and processing of your personal data, so below, we indicate all the details of interest to you regarding how we carry out these processes, for what purposes, what other entities could have access to your data and what their rights are.
Responsible. Who is responsible for the processing of your data?
The data controller is the natural or legal person, public or private, or administrative body, who alone or jointly with others determines the purposes and means of processing personal data.
We wish to inform you that TOURKNIFE S.L. (hereinafter “TourKnife”) is the owner of the website tourknife.com, with CIF: B67617159 and business address at Av. Josep Tarradellas, Num. 80, Entlo. 1º, 08029, Barcelona. You may contact us by email: admin@tourknife.com
Purpose. For what purpose will we process your personal data?
At “TourKnife” we process the information you provide us to manage queries or messages received. The personal information that you provide us through emails or through the different forms on the website will be kept as confidential and protected. In no case will it be intended or used for other purposes, nor will it be delivered to third parties without your consent, in accordance with the principles of RGPD 679/2016 and the L.O. 3/2018. To comply with the different legal provisions, we have established different levels of security to protect the personal data that you provide to us, having adopted all the technical measures at our disposal to prevent the loss, misuse, alteration, unauthorised access and manipulation of said personal data.
We need your authorization and consent to collect and process your personal data, and below we have detailed the intended uses and purposes:
· We have a Contact Form to manage queries and comments.
· We have a Demo Request Form to manage demonstrations of the TourKnife platform.
Legitimacy. What is the legitimacy for the processing of your data?
Email Inquiries: A user sending an email to us implies having read and understood this privacy policy.
Contact Form: Explicit consent of the interested party. When using the contact form, you must check the specific tick box in which the information reflected in the legal notice and in this privacy policy has been read and accepted and that, consequently, you grant your unequivocal and express consent to the processing of your personal data for the indicated purposes. The personal information you provide us will be processed under the responsibility of “TourKnife” and will remain confidential and protected.
Demo Request Form: Explicit consent of the interested party. When using the demo request form, you must check the specific tick box in which the information reflected in the legal notice and in this privacy policy has been read and accepted and that, consequently, you grant your unequivocal and express consent to the processing of your personal data for the indicated purposes. The personal information you provide us will be processed under the responsibility of “TourKnife” and will remain confidential and protected.
Retention. How long will we keep your data?
Email Inquiries: Unless there is a separate legal obligation or requirement, the retention period for Email Inquiries will be for one year from the receipt of a message.
Contact Form: Unless there is a separate legal obligation or requirement, the retention period for a Contact Form inquiry will be for one year from the receipt of it.
Demo Request Form: Unless there is a separate legal obligation or requirement, the retention period for a Demo Request Form will be for one year from the receipt of it.
Origin. How did we obtain your data?
Email: the interested party him/her/themself or his/her/their legal representative.
Contact Form: the interested party him/her/themself or his/her/their legal representative.
Identification Data: Name, Surname/s, email address, telephone number, company, role, and number of employees.
Demo Request Form: the interested party him/her/themself or his/her/their legal representative.
Identification Data: Name, Surname/s, email address, telephone number, company, role, and number of employees.
Simply visiting the “TourKnife” website does not mean that the user is obliged to provide any information about him/her/themself.
“TourKnife” expressly prohibits minors, i.e. under eighteen years of age, from providing Personal Data without the prior consent of their parents or legal guardians.
Safety Measures. What do we do to protect your data?
“TourKnife” adopts the necessary organizational and technical measures to guarantee the security and privacy of your data, avoid its alteration, loss, unauthorized treatment or access, depending on the state of the technology, the nature of the stored data and the risks to which they are exposed.
Among others, the following measures stand out:
· Ensure the permanent confidentiality, integrity, availability and resilience of treatment systems and services.
· Restore availability and access to personal data quickly, in the event of a physical or technical incident.
· Verify, evaluate and assess, on a regular basis, the effectiveness of the technical and organizational measures implemented to guarantee the security of the treatment.
· Pseudonymize and encrypt personal data, when it is sensitive.
Recipients. Will your data be shared to any other parties?
All data will be processed by “TourKnife”, and we do not transfer data to third parties or entities, the only exception would be if there was a legal requirement to do so. Nor do we carry out international transfers of personal data.
Rights. What are your rights when you submit your data to us?
Current data protection regulations protect you with a series of rights in relation to the use we give to your personal data. Each and every one of your rights are individual and non-transferable, that is, they can only be exercised by the owner of the data, after verification of their identity.
Below, we indicate the rights you have:
· Request access to your personal data.
· Request rectification of your data.
· Request the elimination of your data (right to be forgotten).
· Limit or oppose the use we give to your data.
· Right to the portability of your data in cases of telecommunications or internet services.
· Right to withdraw your consent at any time.
· Right to file a claim regarding data protection before the Control Authority: Spanish Data Protection Agency.
How can you exercise your rights?
To exercise your rights of access, rectification, deletion, limitation or opposition, portability and withdrawal of your consent, you can do so as follows:
By email to: admin@tourknife.com
Or in person, after scheduling an appointment:
TOURKNIFE S.L.
CIF: B67617159
Av. Josep Tarradellas, Num. 80, Entlo. 1º, 08029, Barcelona
In addition to the rights detailed, if you believe that your data is not being collected or processed in accordance with current Data Protection regulations, you may make a claim to the relevant Authority, whose contact information is indicated below:
Agencia Española de Protección de Datos
C/ Jorge Juan, 6. 28001, Madrid.
Email: info@agpd.es
Telephone: 91.266.35.17
Web: https://www.agpd.es
Consent and acceptance
Acceptance of this document indicates that you understand and accept all the clauses of our Privacy Policy and therefore authorize the collection and processing of your personal data under these terms. Users who provide personal data via email to “TourKnife” are doing so voluntarily, in the same way that they are with the Contact Form and Demo Request Form.